FAQs

Should I pre-register?

We strongly recommend you pre-register to save time and money. It is also important because some conference sessions have a limit on participants. On-site registration is available, but the fastest and easiest way to register is online at www.emsexpoevents.com. Don’t forget – register early and save money!

What if I need documentation before registering?

Registering online is quick and convenient, but if you need documentation for your approval process please contact 800-827-8009.

How do I get CEU Credits/Certificate of Attendance?

CEU Credits/Certificates of Attendance are available after the show via our website at www.emsexpoevents.com for 60 days. At the show, you will need to scan your badge as you enter each conference session you attend. More detailed information on obtaining your certificates is available here.

Do I need to choose conference sessions now?

No, all conference sessions are first come, first seated. We do, however, recommend that you pre-register for preconference courses.

What are the qualifications to be eligible for the Military Rate and EMT/Nurse Student Rate?

Military attendees MUST show an “active duty” Military photo-ID-CAC or retired military photo-ID card onsite to receive the discount. Civilians employed by the government do not qualify. EMT/Nurse students must present at onsite registration original letter on company letterhead stating student status from an institute of higher learning, instructor, department chief or training officer. Photocopies will NOT be accepted. Those with a current EMT license are not eligible for this discount, with the exception of paramedic or nurse students.

Is there a dress code?

What you wear is up to you. Many attendees wear their uniforms and some choose to wear casual attire. We recommend you dress for comfort as you enjoy the conference sessions and attractions in Atlanta.

Do I have to sign up for classes in order to visit the Exhibit Hall?

No, entrance to the Exhibit Hall is $10 in advance or $15 at the door. However, you do need to register in order to receive an Exhibit Hall badge to gain admittance into the Exhibit Hall. This can be done either prior to the show, online during the show or on-site.

What is the refund/cancellation policy?

If written notice is received by September 3, 2010 the registration fees will be refunded, less a 20% administrative fee. After September 3, 2010 cancellations are non-refundable. Substitutions can be made at anytime. Class offerings are subject to change. In the event the class you registered for is no longer offered, your registration will be transferred to another class of your choosing, provided space is available. If a suitable class is not available, your registration fees may be refunded or credited to the following year, however Cygnus Expositions will not be liable for any ancillary or related costs, including, but not limited to, hotel and airline charges or cancellation fees. We will make every effort to adapt to training-site conditions and circumstances. However, no refunds or credits will be issued for classes which may be suspended or shortened due to weather or other conditions or circumstances beyond our control.